Shipping Policy

Order Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Locations

We currently ship to:

United States

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to update.

Shipping Carriers

We ship orders using trusted carriers such as:

USPS
UPS
FedEx
(or other carriers as needed)

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

Lost or Damaged Packages

We are not responsible for packages lost or delayed by the shipping carrier.
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged items and packaging.

Shipping Delays

Shipping delays may occur due to weather, holidays, carrier delays, or circumstances beyond our control. We appreciate your patience in these situations.

Contact Us

If you have any questions about shipping, please contact us at:
📧 info@nttnailsupply.com